Registered from the app.
iOS
You can cancel auto-renewal by going to the settings screen in the order of “Settings” App > tap your user name > “Subscription”. Please do this at least 24 hours before the last day of expiration.
Android
You can cancel auto-renewal by going to Google Play Store > Menu Icon 3 > “Subscription”. Please do this at least 24 hours before the last day of the expiration date.
If you registered via the web
Click “Change plan” in the subscription section of My Page > select the plan you want to cancel under “Cancel here” at the bottom of the page, and complete the cancellation. Please complete the process at least 24 hours before the last day of your validity period.
Notes on cancellation
Cancellation can only be carried out on the platform where you registered the subscription.
- If you registered via the iOS app → cancel through the App Store
- If you registered via the Android app → cancel through Google Play
- If you registered via the web version of Picrew → cancel through the web