Temporary Inquiry Form

Thank you for using Picrew.

We have received reports from creators residing outside of Japan that they are sometimes unable to submit inquiries via Picrew’s official inquiry form.

If you wish to contact us, or if you have made the necessary corrections after receiving a warning or BAN email but are unable to send a message through the inquiry form, please contact us using the method below.

We sincerely apologize for the inconvenience and appreciate your patience as we work to resolve this issue.

How to Contact Us

Please copy the template below, fill in the required information, and send an email to support@picrew.me

・Account ID (User registrant must enter):
・Name/Creator Name (required):
・E-mail address (required):
・Which one do you use? (required): Web／App
・Inquiry (required):

1.How to play Picrew
2.How to create an image maker
3.Contact us for defects
4.Contact us for other issues
If you selected option 3 (Contact us for defects), please provide the following details:
a. Terminal: Ex: iPhone 15 Pro, Google Pixel 8, etc.
b. OS Version: Ex: iOS 17.5.5, Android 14, etc.
c. Browser Version: Ex: Chrome 126.0.6478.126, Safari 17.0, etc.

・Image Maker Name:
・Image Maker URL:
Ex: https://picrew.me/image_maker/＜id＞
・Message (required):

Additional Notes

  • Account ID (User registrant must enter)
    Please check your account ID in your account settings (WEB / App)
  • Name/Creator Name (required)
  • E-mail address (required)
  • Which one do you use? (required)
    Please specify either Web or App
  • Inquiry (required)
    　Please specify the relevant category from the options below:
    　1.How to play Picrew
    　2.How to create an image maker
    　3.Contact us for defects
    　4.Contact us for other issues
    If you selected option 3 (Contact us for defects), please provide the following information:
    　a. Terminal: Ex: iPhone 15 Pro, Google Pixel 8, etc.
    　b. OS Version: Ex: iOS 17.5.5, Android 14, etc.
    　c. Browser Version: Ex: Chrome 126.0.6478.126, Safari 17.0, etc
  • Image Maker Name
    Provide the name of the Image Maker.
  • Image Maker URL (e.g., https://picrew.me/image_maker/＜ID＞)
  • Message (required)
    Describe the details of your inquiry.
  • Attached file
    If you have any files related to the issue or other necessary materials, please attach them to the email.
    File Formats: jpg, jpeg, png, gif, mp4, mov
    Size limit: 25 MB total